The second-hand marketplace Shoppers Express Frustration About Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
